{"id":9237,"date":"2021-06-13T21:44:59","date_gmt":"2021-06-14T02:44:59","guid":{"rendered":"https:\/\/inemjose.edu.co\/colegio\/newsite2021\/?page_id=9237"},"modified":"2026-10-27T12:21:43","modified_gmt":"2026-10-27T17:21:43","slug":"pqrsdf","status":"publish","type":"page","link":"https:\/\/inemjose.edu.co\/colegio\/newsite2021\/pqrsdf\/","title":{"rendered":"Peticiones, Quejas, Reclamos, Sugerencias, Felicitaciones"},"content":{"rendered":"        <div class=\"inem-pqrsdf-wrapper\" id=\"inem-pqrsdf-contenedor\">\n            \n            <div id=\"inem-pqrsdf-exito\" class=\"inem-pqrsdf-alerta-exito\" role=\"region\" aria-live=\"assertive\" style=\"display: none;\">\n                <div class=\"inem-exito-icono\" aria-hidden=\"true\">&#10004;<\/div>\n                <h2 class=\"inem-exito-titulo\">\u00a1Su solicitud PQRSDF ha sido radicada con \u00e9xito!<\/h2>\n                <p class=\"inem-exito-texto\">Guarde el siguiente n\u00famero \u00fanico de radicado para el seguimiento de su solicitud:<\/p>\n                <div class=\"inem-radicado-caja\" id=\"inem-radicado-Mostrado\">000012026<\/div>\n                <p class=\"inem-exito-subtexto\" id=\"inem-exito-detalle-correo\"><\/p>\n                <button type=\"button\" class=\"inem-btn-secundario\" id=\"inem-btn-nueva-pqrsdf\">Radicar otra solicitud<\/button>\n            <\/div>\n\n            <div id=\"inem-pqrsdf-error-global\" class=\"inem-pqrsdf-alerta-error\" role=\"alert\" aria-live=\"assertive\" style=\"display: none;\"><\/div>\n\n            <form id=\"inem-pqrsdf-form\" class=\"inem-pqrsdf-form\" method=\"post\" enctype=\"multipart\/form-data\" novalidate>\n                \n                <input type=\"hidden\" name=\"action\" value=\"inem_enviar_pqrsdf\">\n                <input type=\"hidden\" name=\"security\" value=\"3191d78a40\">\n                <div class=\"inem-hp-campo\" aria-hidden=\"true\">\n                    <label for=\"inem_sitio_web_institucional\">No llenar este campo<\/label>\n                    <input type=\"text\" name=\"inem_sitio_web_institucional\" id=\"inem_sitio_web_institucional\" tabindex=\"-1\" autocomplete=\"off\">\n                <\/div>\n\n                <!-- 1. Objeto de la PQRSDF -->\n                <div class=\"inem-grupo-campo\">\n                    <label for=\"inem_objeto\" class=\"inem-etiqueta\">\n                        Objeto de la PQRSDF <span class=\"inem-obligatorio\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <select name=\"objeto\" id=\"inem_objeto\" class=\"inem-control\" required aria-required=\"true\">\n                        <option value=\"\">-- Selecciona la opci\u00f3n --<\/option>\n                        <option value=\"Petici\u00f3n\">Petici\u00f3n<\/option>\n                        <option value=\"Queja\">Queja<\/option>\n                        <option value=\"Reclamo\">Reclamo<\/option>\n                        <option value=\"Solicitud\">Solicitud<\/option>\n                        <option value=\"Felicitaci\u00f3n\">Felicitaci\u00f3n<\/option>\n                    <\/select>\n                    <span class=\"inem-mensaje-error\" id=\"error_inem_objeto\" role=\"alert\"><\/span>\n                <\/div>\n\n                <!-- 2. Tipo de Persona -->\n                <div class=\"inem-grupo-campo\">\n                    <label for=\"inem_tipo_persona\" class=\"inem-etiqueta\">\n                        Tipo Persona <span class=\"inem-obligatorio\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <select name=\"tipo_persona\" id=\"inem_tipo_persona\" class=\"inem-control\" required aria-required=\"true\">\n                        <option value=\"\">-- Selecciona la opci\u00f3n --<\/option>\n                        <option value=\"Persona natural\">Persona natural<\/option>\n                        <option value=\"Persona jur\u00eddica\">Persona jur\u00eddica<\/option>\n                    <\/select>\n                    <span class=\"inem-mensaje-error\" id=\"error_inem_tipo_persona\" role=\"alert\"><\/span>\n                <\/div>\n\n                <!-- 5. Nombres y Apellidos (Persona Natural) -->\n                <div id=\"inem-bloque-persona-natural\" class=\"inem-grupo-campo\">\n                    <fieldset class=\"inem-fieldset\">\n                        <legend class=\"inem-etiqueta\">\n                            Nombres y Apellidos <span class=\"inem-obligatorio\" aria-hidden=\"true\">*<\/span>\n                        <\/legend>\n                        <div class=\"inem-fila-nombres\">\n                            <div class=\"inem-col-nombre\">\n                                <input type=\"text\" name=\"primer_nombre\" id=\"inem_primer_nombre\" class=\"inem-control\" required aria-required=\"true\" aria-label=\"Primer nombre\" maxlength=\"80\">\n                                <label for=\"inem_primer_nombre\" class=\"inem-subetiqueta\">Primer nombre <span class=\"inem-obligatorio\">*<\/span><\/label>\n                                <span class=\"inem-mensaje-error\" id=\"error_inem_primer_nombre\" role=\"alert\"><\/span>\n                            <\/div>\n                            <div class=\"inem-col-nombre\">\n                                <input type=\"text\" name=\"segundo_nombre\" id=\"inem_segundo_nombre\" class=\"inem-control\" aria-label=\"Segundo nombre (opcional)\" maxlength=\"80\">\n                                <label for=\"inem_segundo_nombre\" class=\"inem-subetiqueta\">Segundo nombre (opcional)<\/label>\n                                <span class=\"inem-mensaje-error\" id=\"error_inem_segundo_nombre\" role=\"alert\"><\/span>\n                            <\/div>\n                            <div class=\"inem-col-nombre\">\n                                <input type=\"text\" name=\"primer_apellido\" id=\"inem_primer_apellido\" class=\"inem-control\" required aria-required=\"true\" aria-label=\"Primer apellido\" maxlength=\"80\">\n                                <label for=\"inem_primer_apellido\" class=\"inem-subetiqueta\">Primer apellido <span class=\"inem-obligatorio\">*<\/span><\/label>\n                                <span class=\"inem-mensaje-error\" id=\"error_inem_primer_apellido\" role=\"alert\"><\/span>\n                            <\/div>\n                            <div class=\"inem-col-nombre\">\n                                <input type=\"text\" name=\"segundo_apellido\" id=\"inem_segundo_apellido\" class=\"inem-control\" aria-label=\"Segundo apellido (opcional)\" maxlength=\"80\">\n                                <label for=\"inem_segundo_apellido\" class=\"inem-subetiqueta\">Segundo apellido (opcional)<\/label>\n                                <span class=\"inem-mensaje-error\" id=\"error_inem_segundo_apellido\" role=\"alert\"><\/span>\n                            <\/div>\n                        <\/div>\n                    <\/fieldset>\n                <\/div>\n\n                <!-- 6. Raz\u00f3n Social (Persona Jur\u00eddica) -->\n                <div id=\"inem-bloque-persona-juridica\" class=\"inem-grupo-campo\" style=\"display: none;\">\n                    <label for=\"inem_razon_social\" class=\"inem-etiqueta\">\n                        Raz\u00f3n Social <span class=\"inem-obligatorio\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <input type=\"text\" name=\"razon_social\" id=\"inem_razon_social\" class=\"inem-control\" maxlength=\"180\" disabled>\n                    <span class=\"inem-mensaje-error\" id=\"error_inem_razon_social\" role=\"alert\"><\/span>\n                <\/div>\n\n                <!-- 3. Tipo de Identificaci\u00f3n -->\n                <div class=\"inem-grupo-campo\">\n                    <label for=\"inem_tipo_id\" class=\"inem-etiqueta\">\n                        Tipo de identificaci\u00f3n <span class=\"inem-obligatorio\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <select name=\"tipo_id\" id=\"inem_tipo_id\" class=\"inem-control\" required aria-required=\"true\">\n                        <option value=\"\">-- Selecciona la opci\u00f3n --<\/option>\n                        <option value=\"C\u00e9dula de ciudadan\u00eda\" data-natural=\"1\">C\u00e9dula de ciudadan\u00eda<\/option>\n                        <option value=\"Tarjeta de identidad\" data-natural=\"1\">Tarjeta de identidad<\/option>\n                        <option value=\"C\u00e9dula de extranjer\u00eda\" data-natural=\"1\">C\u00e9dula de extranjer\u00eda<\/option>\n                        <option value=\"Pasaporte\" data-natural=\"1\">Pasaporte<\/option>\n                        <option value=\"Permiso especial de permanencia\" data-natural=\"1\">Permiso especial de permanencia<\/option>\n                        <option value=\"Registro civil\" data-natural=\"1\">Registro civil<\/option>\n                        <option value=\"NIT\" data-natural=\"1\" data-juridica=\"1\">NIT<\/option>\n                        <option value=\"Permiso de protecci\u00f3n temporal\" data-natural=\"1\">Permiso de protecci\u00f3n temporal<\/option>\n                    <\/select>\n                    <span class=\"inem-mensaje-error\" id=\"error_inem_tipo_id\" role=\"alert\"><\/span>\n                <\/div>\n\n                <!-- 4. N\u00famero de Identificaci\u00f3n -->\n                <div class=\"inem-grupo-campo\">\n                    <label for=\"inem_numero_id\" class=\"inem-etiqueta\">\n                        N\u00famero identificaci\u00f3n <span class=\"inem-obligatorio\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <input type=\"text\" name=\"numero_id\" id=\"inem_numero_id\" class=\"inem-control\" required aria-required=\"true\" maxlength=\"30\" inputmode=\"numeric\">\n                    <small class=\"inem-ayuda-campo\" id=\"ayuda_numero_id\">Ingrese solo n\u00fameros (sin puntos ni guiones). Si es Pasaporte, puede incluir letras y n\u00fameros.<\/small>\n                    <span class=\"inem-mensaje-error\" id=\"error_inem_numero_id\" role=\"alert\"><\/span>\n                <\/div>\n\n                <!-- 7. N\u00famero Celular -->\n                <div class=\"inem-grupo-campo\">\n                    <label for=\"inem_celular\" class=\"inem-etiqueta\">\n                        N\u00famero Celular <span class=\"inem-obligatorio\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <input type=\"tel\" name=\"celular\" id=\"inem_celular\" class=\"inem-control\" required aria-required=\"true\" maxlength=\"10\" inputmode=\"numeric\" placeholder=\"Ej: 3001234567\">\n                    <small class=\"inem-ayuda-campo\">Debe contener exactamente 10 d\u00edgitos y comenzar por 3.<\/small>\n                    <span class=\"inem-mensaje-error\" id=\"error_inem_celular\" role=\"alert\"><\/span>\n                <\/div>\n\n                <!-- 8. Correo Electr\u00f3nico -->\n                <div class=\"inem-grupo-campo\">\n                    <label for=\"inem_correo\" class=\"inem-etiqueta\">\n                        Correo electr\u00f3nico <span class=\"inem-obligatorio\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <input type=\"email\" name=\"correo\" id=\"inem_correo\" class=\"inem-control\" required aria-required=\"true\" maxlength=\"150\" placeholder=\"nombre@correo.com\">\n                    <span class=\"inem-mensaje-error\" id=\"error_inem_correo\" role=\"alert\"><\/span>\n                <\/div>\n\n                <!-- 9. Detalle de la Solicitud -->\n                <div class=\"inem-grupo-campo\">\n                    <label for=\"inem_detalle\" class=\"inem-etiqueta\">\n                        Detalle de la solicitud - Objeto de su PQRSDF <span class=\"inem-obligatorio\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <textarea name=\"detalle\" id=\"inem_detalle\" class=\"inem-control inem-textarea\" rows=\"6\" required aria-required=\"true\" minlength=\"20\" maxlength=\"3000\" placeholder=\"Describa de manera clara y detallada los hechos o motivos de su solicitud (m\u00ednimo 20 caracteres)...\"><\/textarea>\n                    <div class=\"inem-barra-contador\">\n                        <small class=\"inem-ayuda-campo\">M\u00ednimo 20 caracteres, m\u00e1ximo 3000 caracteres.<\/small>\n                        <small id=\"inem_contador_caracteres\" class=\"inem-contador-texto\">0 \/ 3000<\/small>\n                    <\/div>\n                    <span class=\"inem-mensaje-error\" id=\"error_inem_detalle\" role=\"alert\"><\/span>\n                <\/div>\n\n                <!-- 10. Evidencias (1 solo archivo con peso m\u00e1ximo de 15 MB) -->\n                <div class=\"inem-grupo-campo\">\n                    <label for=\"inem_evidencias\" class=\"inem-etiqueta\">\n                        Evidencias (Opcional)\n                    <\/label>\n                    <div class=\"inem-zona-archivos\">\n                        <input type=\"file\" name=\"evidencias[]\" id=\"inem_evidencias\" class=\"inem-input-file\" accept=\".pdf,.jpg,.jpeg,.png,.doc,.docx,.xls,.xlsx\">\n                        <small class=\"inem-ayuda-campo\">\n                            Solo puede cargar <strong>1 archivo<\/strong> (Formatos permitidos: PDF, JPG, PNG, DOC, DOCX, XLS, XLSX) con un peso m\u00e1ximo de <strong>15 MB<\/strong>.\n                        <\/small>\n                        <ul id=\"inem_lista_archivos\" class=\"inem-lista-archivos\" aria-live=\"polite\"><\/ul>\n                    <\/div>\n                    <span class=\"inem-mensaje-error\" id=\"error_inem_evidencias\" role=\"alert\"><\/span>\n                <\/div>\n\n                <!-- 11. Protecci\u00f3n de Datos Personales en Colombia -->\n                <div class=\"inem-grupo-campo\">\n                    <label class=\"inem-etiqueta\">\n                        Protecci\u00f3n de Datos Personales en Colombia <span class=\"inem-obligatorio\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <div class=\"inem-check-contenedor\">\n                        <input type=\"checkbox\" name=\"acepta_ley\" id=\"inem_acepta_ley\" value=\"1\" class=\"inem-checkbox\" required aria-required=\"true\">\n                        <label for=\"inem_acepta_ley\" class=\"inem-check-etiqueta\">\n                            Acepto el tratamiento de mis datos personales conforme a la <a href=\"https:\/\/www.funcionpublica.gov.co\/eva\/gestornormativo\/norma.php?i=49981\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"inem-link-ley\">Ley 1581 de 2012.<\/a>\n                        <\/label>\n                    <\/div>\n                    <small class=\"inem-ayuda-campo inem-link-texto-plano\">\n                        Para conocer la ley puede ingresar al link: <a href=\"https:\/\/www.funcionpublica.gov.co\/eva\/gestornormativo\/norma.php?i=49981\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.funcionpublica.gov.co\/eva\/gestornormativo\/norma.php?i=49981<\/a>\n                    <\/small>\n                    <span class=\"inem-mensaje-error\" id=\"error_inem_acepta_ley\" role=\"alert\"><\/span>\n                <\/div>\n\n                \n                <div class=\"inem-grupo-campo inem-acciones\">\n                    <button type=\"submit\" id=\"inem_btn_enviar\" class=\"inem-btn-enviar\">\n                        <span class=\"inem-btn-texto\">Enviar<\/span>\n                        <span class=\"inem-btn-cargando\" style=\"display: none;\" aria-hidden=\"true\">Procesando radicado...<\/span>\n                    <\/button>\n                <\/div>\n\n            <\/form>\n        <\/div>\n        \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_angie_page":false,"pmpro_default_level":"","rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-9237","page","type-page","status-publish","hentry","pmpro-has-access"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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